Additional information for this feature.

When this guide is useful

When searching for ``I want to check device information,'' ``Check PC specs in a browser,'' ``I want to check OS, browser, User-Agent, screen resolution, GPU,'' we will specifically explain the values you can check and what to be careful about when sharing.

• I would like to check the OS, browser, and screen resolution before inquiring about website display problems.
• I want to check whether the necessary browser functions such as Web MIDI, WebHID, and WebGPU are available.
• I would like to share reference values such as CPU logical number, estimated memory, GPU, etc. with support staff while taking personal information into consideration.

Additional information for this feature.

• OS name, browser name, browser major version
• Screen resolution, display area, device pixel ratio, enlargement status
• Number of CPU logical processors, estimated memory, GPU, WebGL support status
• API compatibility status of usage functions such as Web MIDI, WebHID, MediaRecorder, etc.

Steps to share verification results

1. Additional information for this feature.
2. Check the browser/OS, screen, hardware reference information, and web functions in this order.
3. Additional information for this feature.
4. Copy the format that suits your purpose from text, Markdown, or JSON, check the content, and send it.

Information that can't be found with just a browser

There are limits to the information that can be confirmed from web pages. It is not possible to obtain the PC manufacturer, exact product model number, CPU product name, number of physical cores, serial number, or MAC address. The OS or browser may round the value to protect privacy.

Additional information: CPU GPU OS OS

Specific example: Inquiry about display distortion that occurs only on a specific PC

Additional information: URL OS Windows Chrome

On the other hand, User-Agent, GPU name, and detailed screen dimensions may not be necessary depending on the content of the inquiry. Use secure sharing mode and pass only the items needed to investigate the cause.

1. Additional information for this feature.
2. Check the OS, browser, screen resolution, display area, and zoom status.
3. Additional information: Web
4. Enable secure sharing mode and read back the copy results before attaching them to the ticket.

The values displayed by your browser are not the exact product specifications of your device. For surveys that require the CPU product name or physical memory capacity, please also include the OS system information.

Frequently asked questions

Can I check the manufacturer name and model number of my PC using just a browser?

The operation could not be completed.

Why is the estimated memory and GPU display different from the actual specifications?

This is because browsers round values and abstract GPU names for privacy and compatibility reasons. Please treat these values ​​as reference values ​​for checking operation on the web, not as final values ​​for device specifications.