Order to check
- Make sure the page is opened with HTTPS.
- Set the camera or microphone to "Allow" in the site settings in the address bar.
- Permit device use from the browser in the OS's privacy settings.
- Close any applications that are using your device, such as web conferencing apps.
- Select the input device you want to use and reload the page.
Common errors
- Permission denied: Check site permissions or OS permissions.
- Device not found: Check connections, power supply, drivers, and input device selection.
- Device could not be accessed: Stop using other apps, try re-plugging the USB and restarting the browser.
- Requested settings are unsupported: Lower conditions such as resolution and frame rate.
After the test
Stopping the test also stops any media tracks the page is using. If the browser in use indicator doesn't go away, check to see if other tabs or applications are using your device.